Question 1

What Do Your Rates Included?

Accepted Answer

We have two different rental rates available for you. The first being our Regular Rate which includes a 7 day Rental Term, Delivery, Pick up and 1 metric tonne of Disposal. Any additionally weight is $110/ metric tonne.   Our second rate is an "All In" rate. Which includes: 7 day Rental Term, Delivery, Pick up and all Disposal Fees Included. There will be no additional fees.

Question 2

What can I put in the Bin?

Accepted Answer

Mixed Waste: Is defined as Household Waste, Construction or Renovation Materials, Wood Waste, Brush, Stumps, Carpet, Windows, Matress', Bulky Rigid Plastics & Couches, NO SHINGLES should be mixed with in a “Household and Construction Waste” Bin. If Shingles are added with in “Mixed Waste” additional charges may be applied at $120/ metric tonne.   Clean Fill: Is defined as Concrete (NO REBAR), Interlock, Brick, Masonry Block, Dirt, Grass, Asphalt or any combination of these. The quoted price is for one clean fill item only as clean fill items can not be mixed. If items are mixed together in the same bin but a sorting fee will apply. If any other type of garbage or waste is mixed into a clean fill bin, it will be considered and charged as Difficult Mixed Waste.
Absolutely no steel or rebar, garbage or wood, other wise it will be charged as Difficult Waste with a tipping fee of $325 per metric tonne will apply on top of the rental price.   Additional Charges: Freon Items – Air conditioners, freezers, refrigerators, any unit with freon – $50 each item
Tires – $20 each   NO HAZARDOUS WASTE ALLOWED IN BINS!!   See Our Policy/ Agreement for more Information

Question 3

What is Considered Hazardous Waste?

Accepted Answer

Hazardous waste is considered; Freon Items; A/C units, Fridges, Freezers, etc. Asbestos Paints and Stains Oils, Transmissions & Antifreeze Fluids Batteries Fire Extinguishers Oil Filters & Containers Gasoline Containers Solvents Household Cleaners Swimming Pool Chemicals Pharmaceuticals Mercury Thermostats Pesticides Fertilizers Propane Tanks & Cylinders Needles & Syringes (unless in approved containers) Explosives (fireworks, ammunition, flares, gun powder, etc) Smoke & Carbon Monoxide Detectors

Question 4

Will the Bin fit in my Driveway?

Accepted Answer

We have 2 different sizes of bins being:

10 yard = 7'x11'x 3.5' high 14 & 20 yard = 8'x14'x 3.5' or 5' high

Question 5

I want the Regular Rate Bin Rental But what if I go over 1 Tonne?

Accepted Answer

After the first 1 metric tonne you pay for what it weighs. For example if the entire Bin weighs 1.5 metric tonnes it will only be an additional 0.5 tonnes.

Question 6

Will the Bin Damage my Driveway?

Accepted Answer

Our bins are driveway safe as we place wood underneath them right before we place the bin down to prevent any damage to your ashphalt or concrete driveway.

Question 7

How big is the Truck? Will it be able to get the Bin placed in a Tight Spot?

Accepted Answer

Our trucks require a certain clearance due to their size but typically we'll require 35' from the back of the bin in placed to infront, 12' width and approximately 10'. When we drop the bin our roll off rails get to a height of approximately 16' high.   The Exact Size of our Truck is: 27' long X 10' wide X 10' high

Question 8

Where do you Service?

Accepted Answer

Tor Contracing Inc. services Alliston, Angus, Barrie, Baxter, Beeton, Colgan, Creemore, Everett, Egbert, Glencairn, Innisfil, Innisfil Heights, Lisle, Loretto, Mansfeild, Mulmur, New Lowell, Stayner, Strongville, Thorton, Tottenham, Utopia & others.   Click on the Book Now button, type in your Postal Code to see if we service the area & applicable pricing.

Question 9

When will the Bin be Picked Up?

Accepted Answer

Our Bin Rentals include a 7 day rental period, the bin will be picked up on the 8th day in the morning unless requested otherwise.   For example: Delivery = Tuesday May 1 Rental Period Ended = Monday May 7 Pickup Date = Tuesday May 8 ; AM

Question 10

I just Booked a Bin Online and I didn't get a Confirmation?

Accepted Answer

As soon as you complete the online booking process, you'll receive a confirmation email with all the information you provided, delivery and pickup dates, a copy of the invoice & a link to our Terms & Conditions. Once you receive this email within seconds later we'll receive the delivery slip and we'll be their to deliver the bin on the delivery date.   Sometimes these emails will go to your Junk Mail or Spam. If not, it's possible the email was entered incorrectly and you can call us or email us to receive a copy.

Question 11

Do you offer Weekend Rates? I only need the Bin for 2 days?

Accepted Answer

We do not offer a specialty weekend rate. Our Rental Rates consist of either a 3 day rental term or a 7 day rental term. For 3 day rentals please use the coupon code 3DAYRENT

Any additional days is $25/ day